Perhaps unlike any time since the Great Depression, U.S. grocery shoppers are growing frustrated with shortages on store shelves. With people now eating more meals at home, stress on shoppers – and grocers – is surging.
Ever since March 2020 and the panic buying triggered by the pandemic, it’s been a race to adapt for grocery stores. In 2021, grocery stores continued to respond to rapidly shifting consumer demands while navigating challenges created by labor shortages, shipping delays and supply chain disruptions.